Tolhurst Fisher: The Best Conveyancing Firm in Essex
Last week the Conveyancing Team at Tolhurst Fisher attended the prestigious ESTAS Conveyancer of the Year Awards 2019 at the Grosvenor House Hotel. The team were honoured with four awards, Best Conveyancing Firm in Essex, Second Best Office in the UK and Second Best Firm in the South East (North).
In addition, 700 Conveyancers in the country were whittled down to a shortlist of 18 for the People’s Choice Award. Tolhurst Fisher were delighted to have three Solicitors, Maxine Barrett, Jonathan Pickford and Daniel Fielding-Smith shortlisted for the Award. Along with four other Conveyancers, Daniel Fielding-Smith continued the firm’s success collecting the award.
The ESTAS Awards determine the best conveyancing firms in the UK based purely on feedback from clients who are asked a series of questions via the ESTAS Customer Feedback Platform which is designed exclusively for property professionals. A record 45,000 customers have submitted an ESTAS survey so far this year, 9,000 of them for conveyancing firms. Firms were recognised in 14 regions around the Country.
Phil Spencer, who has hosted The ESTAS every year since their inception in 2003 addressed the audience “The ESTAS encapsulates what your typical conveyancer is trying to do which is provide a simple and transparent service for their clients. there is a real opportunity for high street firms right now to show the general public that service does really matter, traditional conveyancers do an incredible job for their clients in a process that is littered with potential pit falls and it’s time to promote that fact.”
Simon Brown Founder of the ESTAS Group said “At ESTAS through our customer review platform we highlight exceptional service from conveyancers, agents and mortgage advisers. We help keep teams focused on that crucial service delivery and give them the chance to be recognised each year at the awards. We’ll continue to fly the flag for all the really good property professionals involved in the house moving process, helping to build trust and raise service standards across the industry.”